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TAILORED SERVICES

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Your Dedicated Account Manager

At Voyages C. Mathez, we provide a tailor-made service through a dedicated account manager who accompanies you throughout our partnership. This experienced professional monitors your travel spend to optimize your budget and identify areas for improvement. Regular reviews (quarterly or annually) are conducted to analyze your expenditures and propose tailored solutions, such as supplier negotiations and booking process recommendations. Your account manager also ensures compliance with your travel policy and remains available to respond to your needs and keep you informed of the latest market developments.

24/7 Customer Service

Our 24/7 service extends the assistance of your travel agency beyond standard business hours. It accompanies your employees during their business trips, wherever they are. With just one phone number, they can make reservations, modify itineraries, cancel reservations, and more : ensuring constant, responsive support at all times.

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Invoicing

Electronic invoicing is one of the services we offer for more efficient and eco-friendly travel management. Not only does it reduce carbon emissions and save paper, it also saves valuable time. We tailor the invoicing process to your specific needs by integrating customized analytical fields, providing detailed and accurate tracking in full compliance with your internal requirements.

For a complete package, our customers have the option of using a “log-in” card, a centralized means of payment that simplifies the management of business travel expenses. The benefits include precise tracking of transactions, a single, simplified invoice, and greater control over budgets. The system also enables you to optimize costs through detailed reporting, while guaranteeing greater transparency and traceability of your expenses.

Reporting & Analytics

To help you analyze travel expenses and identify potential savings, we regularly provide comprehensive reports on a quarterly, semi-annual, or annual basis — depending on your needs. For even deeper insights, we offer access to an intuitive online analytics portal, where you can easily generate detailed cost analyses and gain a better understanding of how to optimize your travel budgets.

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